Amazing store!!!! The staff really spends time talking to you and making it their priority to learn about what you need. I visited the store to find a water bottle and ended up purchasing a new mountain bike. Everything was taken care of as far as mounting my seat and getting it ready to go. The whole sales experience was great and I highly recommend making this a favorite for yourself.

I recently bought a Trek CX/gravel bike from Palm Beach Bikes. Their staff was extremely accommodating in tailoring the bike to my particular needs/wants (especially considering all the supply chain limitations), and the turnaround time was pleasingly prompt.

I went in with a strange first-generation Trek electric bike (2013 design) and a variety of subtle problems, expecting to spend $125 on repairs and wait two weeks for resolution. I walked out with all of the issues fixed on the spot at no charge. A great group of experts who know how to have fun. Our 6-year-old wants to go back just to hang out! This place is a tremendous asset for the community.

Excellent customer service. I was asked all the right questions about what kind of bicycle would work best for me after two knee replacements. I have been enjoying my new bicycle for two weeks now and am happy to recommend Bikes Palm Beach to anyone looking to purchase their next bicycle.

This is the only place to go for all your bike and triathlon needs! I travel 30 miles each way for their great service and technical expertise. And the owners are there, everyday—this is no chain bike store! Wanted a certain bike make and model and they had so many to choose from. Tracy rode various bikes side by side with me, swapping each other’s out til I determined which one to buy. So cheerful and no sales pitch whatsoever. Had a 45 minute, complimentary custom fitting with tons of measurements by Spencer. Two months later, I hit a concrete step and the frame broke! After determining it was too expensive to fix, owners Linda and George appealed to the bike manufacturer regarding a frame warranty on my behalf, unknown to me. I got a beautiful, brand new, 2022 bike frame out of it! They placed all my other bike parts back on, new fitting and away I went. Couldn’t ask for a more caring store than this. This is THE ONLY place to go!

Staff are friendly and attentive and really work to meet your needs. The techs are great and provide great service in a timely, cost effective fashion, and the owners actually care about their customers and their staff. All in all a great experience and we will continue to have our bikes serviced and new ones purchased through them.