Online Store Policies


In our store, we accept Visa, Mastercard, American Express, or Discover as forms of payment. Online, we accept PayPal.

Sales Tax

Depending on the state that we are shipping to, sales tax may be assessed to the subtotal of the goods that you are purchasing. If your state requires our store to remit taxes to your state government, you will see a line item for taxes in your shopping cart. We are located in Florida, so all Florida customers will be subject to state sales tax.


Promotional coupon codes are valid towards apparel and accessories but are not eligible towards bicycles.


Call to confirm prior to purchase if the bike you are interested in is eligible for shipping. All orders will be processed as Local Pick Up Only. We must process a full refund if the bike you purchase online is not eligible for shipping.

If your order is eligible for shipping, orders typically ship one business day after being placed.

  • Bikes can only be shipped in the continental U.S.  Bikes cannot be shipped to Alaska, Hawaii, or U.S. territories.
  • Shipping & Handling will equal a total charge of $150 per bike. This fee includes packing materials, expert packing by our staff, and insurance.
  • Not all bikes listed on our site can be ordered and shipped. Trek, Scott, and others require in store purchase and delivery. Please contact our store at 561-627-2453 for additional details.
  • We typically use ground shipping via FedEx or UPS. Please let us know prior to shipping if you choose to expedite your shipping at an additional cost billable to you.

Return and Refund Policy

We want you to be happy with your order, however, if you are dissatisfied for any reason, please contact our store at 561-627-2453 to discuss your specific return and refund options. Shoes, apparel, accessories may be returned for a full refund within 14 days of purchase, require a receipt, and must be in new condition with original packaging and no blemishes.

Bike Returns

Bike returns may be subject to up to 20% restocking fee and the difference will be refunded. Bikes must be in mint condition, unused, and without any visible wear and tear or imperfections. Returns must be requested within 14 days of purchase.


Refunds will be available on eligible returns. The refund will be made to the credit card used in the original purchase, PayPal account, or store credit. Cash refunds are not offered.


This website is intended to help you. Bikes Palm Beach makes every effort to maintain current accurate prices. We appreciate your understanding should any of the prices or other information provided be incorrect due to any reason. Please alert us to any inaccuracies by calling 561-627-2453 or sending us an e-mail at

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